Guatemala, September 22, 2025 – Integrated Electronic Channel Management (GICE) is a global trend, being a solution designed to transform the operation and administration of ATMs.

This innovative model enables comprehensive management that encompasses both cash and ATM hardware. With GICE, banks and cooperatives can benefit from simplified and efficient operations, while simultaneously ensuring a more reliable and seamless experience for end users. This integrated approach seeks to address the challenges identified in the traditional model, which typically involves multiple stakeholders, resulting in higher operating costs and impacting service availability.

The service's main objective is to offer banks and cooperative institutions a comprehensive solution that positively impacts three fundamental pillars: availability, costs, and administration. Through the integration of key processes such as forecasting, monitoring, cash replenishment, first- and second-level technical maintenance, and cash transport, it optimizes ATM operations, not only reducing the costs associated with managing these channels but also significantly improving the customer experience, providing more reliable and timely access to cash nationwide. 

"Integrated Electronic Channel Management (GICE) is an innovative solution that is gaining increasing traction in countries across the region and effectively addresses the challenges facing the banking sector in Guatemala. By unifying the overall operation of ATMs, resources are optimized, greater ATM availability is ensured, and downtime is reduced. In short, the GICE model offers continuous efficiency improvements, increased uptime for the ATM network, and lower operating costs," stated Antonio Robledo, Commercial Manager of Prosegur Cash in Guatemala.

This cutting-edge service, expected to arrive in the country in the coming months through Prosegur Cash, will not only optimize the operation of ATMs, but will also guarantee the continuity of one of the most important channels for the local economy: access to cash.

About Prosegur Cash 

Prosegur Cash is a company dedicated to cash-in-transit and cash management, covering the entire cash lifecycle. It employs 56,800 people in 34 countries and generated revenues of €2.09 billion in 2024. Prosegur Cash is positioned as a global leader with a clear commitment to the industry. Furthermore, the company demonstrates its social responsibility by working on ten of the seventeen United Nations Sustainable Development Goals where it believes it can make a positive impact. Prosegur Cash is listed on the Spanish stock exchanges under the symbol CASH. 

For more information visit https://www.prosegurcash.com